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A Hooters is serving 'angel shots' to protect women on bad Tinder dates

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Hooters Girl

Bars around the world are serving up a secret code that could help women who feel threatened or uncomfortable on a date. 

A growing number of bars and restaurants have installed signs in women's restrooms that give customers instructions for how to discretely ask employees for help. 

The most recent sign was spotted at a Hooters in South Africa.

"Is your Tinder or Plenty of Fish date not who they said they were on their profile?"the sign reads."Do you feel unsafe, or even just a little bit weird? We're here to help. Just go to the bar and order an angel shot." 

If the shot is ordered neat, bartenders know to escort the customer to her vehicle. If ordered with ice, the bartender will call an Uber or Lyft. And, if the customer orders an angel shot with lime, the bartender will call the police. 

A photo of the sign has been shared more than 23,000 times since it was posted on Facebook by Renaldo Gouws on Wednesday. While Hooters did not immediately respond to Business Insider's request for comment, Hooters South Africa posted what seems to be a nod to the "angel shot" policy on Facebook on Thursday, writing "All this talk about 'Shots' is making us kind of thirsty."

The concept seems to have originated at Iberian Rooster, located in St. Petersburg, Florida. In December, the Tampa Bay Times reported that restaurant posted a sign that is nearly identical to the one found at Hooters. 

Over the last year, similar signs at bars have gone viral on social media. 

An English bar called The Brickyard instructs female customers to ask for "Rachelle" or "Jennifer" if a date isn't going well. 

The Lincolnshire Rape Crisis support organization created a campaign to prevent sexual violence with signs that encourage women to ask for "Angela" at the bar if a date feels weird or unsafe. 

From 2009 to 2014, as dating apps grew in popularity, Britain's National Crime Agency saw a 450% increase in reported cases of rape occurring during the first face-to-face meeting of people who met online. If these signs become more prevalent, they could play a role in helping reduce that figure in the future.

SEE ALSO: The rise of Tinder is leading to some unexpected consequences at bars and restaurants

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NOW WATCH: What it takes to work at Hooters


Hooters is hiring male servers at its new restaurant

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Hooters chicken wing

A new Hooter's concept that draws inspiration from fast-casual chains like Chipotle and Panera will have both male and female servers.

But if you were hoping to live out your "Magic Mike" fantasies while visiting the restaurant, you may be disappointed — servers at the new restaurant will ditch the revealing uniforms that helped make the original "breastaurant" chain famous, Tampa Bay Times reported.

The first location of the new concept, called Hoots, will use counter service, similar to the fast-casual styles of restaurants like Panera and Chipotle. Instead of sitting down and being served by a scantily clad waitresses, at Hoots customers will order from both men and women and then pick up food at the counter to take out or eat in the restaurant.

The chain will serve a simplified menu, which will feature Hooter's famous wings. The location will also have a full-service bar.

The first Hoots restaurant will open in Circero, Illinois, next month. Clearwater, Florida-based Hooters Management Corp., one of two companies that oversee Hooters locations around the world, is behind the new restaurant.

SEE ALSO: Forget burgers and fries — fried chicken is taking over the fast-food industry

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NOW WATCH: What it takes to work at Hooters

Here’s a first look at Hooters’ new fast casual restaurant where waiters and waitresses are fully clothed

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Hooter's is dressing up for its new restaurant concept. 

You won't find waitresses in micro-shorts and cleavage-baring tops at Hooter's new fast-casual chain, Hoots, which opened doors Monday in Chicago. In fact, you might be served by a man. (Hooters has famously never hired male waiters.)

The counter service restaurant looks a lot more like a Chipotle or a Panera than a Hooters restaurant. Customers order at a counter and food can be eaten in or taken out. 

The chain serves a simplified menu, which includes Hooter's famous wings.

Hoots is located in Cicero, Illinois, a suburb of Chicago.

Here's what it looks like inside:

Here's a look inside our new store in Cicero, IL. #hoots #Cicero #ahootersjoint

A post shared by Eat Hoots (@eathoots) on Feb 13, 2017 at 1:15pm PST on

 The servers' uniforms are pretty standard.

The new menu features many Hooters classics...

The menu board in the new store. #hoots #ahootersjoint

A post shared by Eat Hoots (@eathoots) on Feb 13, 2017 at 11:05am PST on

... including its signature wings, with 8 different sauces to choose from.

There's also a full-service bar. 

 

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NOW WATCH: You've probably been using aluminum foil wrong your whole life

This racy 'breastaurant' chain is becoming a major threat to Hooters

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Twin Peaks

A rival is challenging Hooters' position as the top dog in the "breastaurant" business. 

Twin Peaks is one of the few chains in the sit-down, casual dining business that's actually increasing sales in 2017. The chain — known for its scantily clad "Twin Peaks girls"— is growing quickly, with system sales increasing 63% from 2013 to 2015, according to Nation’s Restaurant News. And, the 80-location chain is eager to expand, with executives eyeing the West Coast as a fertile ground for new locations. 

According to the CEO, the chain's success is all thanks to the Twin Peaks' waitresses. 

"We made sure our Twin Peaks girl is at the forefront. She’s a big part of our brand DNA. She gives us an extra edge that others don’t have,"CEO Joe Hummel recently told Nation's Restaurant News. 

Twin Peaks has all of the necessities for a Triple Play. Come catch your favorite MLB matchup at the Ultimate Sports Lodge. You'll never miss a play! ⚾️

A post shared by Twin Peaks Restaurant (@twinpeaksrestaurants) on May 11, 2017 at 7:29am PDT on

Hummel would know what the rest of the industry has to offer. He worked at Hooters for eight years, starting in 2003, serving as the company's executive vice president of operations and purchasing.

In 2011, Hummel and other ex-Hooters executives signed on to become Twin Peaks franchisees. Hooters sued Hummel and his franchise company, La Cima, for misappropriating trade secrets (the suit was settled out of court in 2012). 

Back to the peaks, I miss you. 💟

A post shared by Pietra Glicman (@piglicman) on Apr 22, 2017 at 11:11am PDT on

Twin Peaks, which was founded in Lewisville, Texas in 2005, has a slightly different feel than Hooters' sports bar-esque atmosphere, calling itself a "sports lodge." 

Restaurants serve American classics like burgers, wings, and even "Mom's Pot Roast." The company brews some of its own craft beers, with names like Knotty Brunette, Gold Digger, and Dirty Blonde. 

Happy Beersday. This isn’t just any beer. It’s your beer. Come get it! 🍻

A post shared by Twin Peaks Restaurant (@twinpeaksrestaurants) on Feb 17, 2017 at 1:33pm PST on

While the name of the company is a clear double entendre, Twin Peaks also fits the mountain lodge image with fireplaces, craft beers, and waitresses wearing plaid and boots. 

The chain prides itself in going beyond Hooters' cropped t-shirts and short-shorts when it comes to what it means to be dressed in a workplace appropriate manner. 

"Hooters just wasn't racy enough," founder and then-CEO Randy DeWitt told Bloomberg in 2014. 

Our Valentine's party ends today. Come see these Sweethearts before it's over! 💕

A post shared by Twin Peaks Restaurant (@twinpeaksrestaurants) on Feb 14, 2017 at 12:11pm PST on

The wait staff wears tiny plaid shirts and barely-there shorts. For special occassions, like Valentine's Day or St. Patrick's Day, the Twin Peaks waitresses often serve beers and mozz sticks in actual lingerie. 

Hoots wings

Hooters, on the other hand, has been downplaying the sexualized aspects of its business in recent years. As Twin Peaks has expanded, the number of Hooters locations in the US have dropped by more than 7% from 2012 to 2016, and sales have stagnated, according to industry reports. In response, Hooters has been emphasizing catering and opened up a fast-casual location with fully-clothed waiters — women and men. 

Even breastaurants like Twin Peaks and Hooters can't escape the challenges that all casual, sit-down chains are facing as traffic declines across the industry. 

Who wants to wait in line for soggy nachos? We promise, ours are better. Spend baseball season with us! ⚾️

A post shared by Twin Peaks Restaurant (@twinpeaksrestaurants) on Apr 13, 2017 at 12:03pm PDT on

However, Hummel seems confident that Twin Peaks will be able to set itself apart from the competition. 

"Casual dining is competitive," he told NRN. "We look at everyone who serves food and beverage as a competitor. When you are deciding where to eat, we want you to think of us."

SEE ALSO: Hooters is hiring male servers at its new restaurant

Join the conversation about this story »

NOW WATCH: We ate at Warren Buffett’s favorite Omaha steakhouse — and got a peek into his private dining room

Millennials have a new attitude about cleavage that's forcing 'breastaurant' Hooters to close locations and change its strategy (HOTR)

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hooters waitresses

Millennials are less interested in breasts than their elders.

People from the age of 18 to 24 are 19% less likely to search for breasts on pornographic website Pornhub compared to all other age groups, according to an analysis conducted by the website.

For comparison, Pornhub visitors from the ages of 55 to 64 are 17% more likely to search for breast-related content.

Millennials' pornography preferences seem to be part of a wider trend.

"At the moment, larger breasts are out, though I’m sure they’ll come back," Sarah Pedersen, professor of communications and media at Robert Gordon University, told Playboy. "We tend to react to what went before."

For "breastaurants" like Hooters and Twin Peaks, a loss of interest in breasts is bad for business. The number of Hooters locations in the US has dropped by more than 7% from 2012 to 2016, and sales have stagnated, according to industry reports.

Hoots

Part of Hooters' struggles are tied to the sales slump that is hitting most sit-down causal-dining chains. But a lack of interest in waitresses' cleavage — especially when there are breastaurants like Twin Peaks promising more scandalous experiences elsewhere— likely isn't helping.

Hooters has struggled to win over millennials for some time now. In 2012, the chain attempted to revamp its image with updated decor and new menu items to attract more millennial and female customers.

"For years they've only been working toward Generation X, but now they need to try to get millennials to come through the doors," Darren Tristano of food industry consulting company Technomic told Time in 2012.

In light of the decline of breasts' influence in America, it comes as no surprise that Hooters has been emphasizing catering and opened up a fast-casual location with fully clothed servers— women and men.

While porn habits may change, millennials still love chicken wings.

SEE ALSO: One of Costco's greatest perks is under siege

Join the conversation about this story »

NOW WATCH: Cheetos opened a 'fine-dining' restaurant in NYC — here's what it was like

'Psychologically scarred' millennials are killing countless industries from napkins to Applebee's — here are the businesses they like the least

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buffalo wild wings

Millennials' preferences are killing dozens of industries.

There are many complex reasons millennials' preferences differ from prior generations', including less financial stability and memories of growing up during the recession.

"I think we have got a very significant psychological scar from this great recession," Morgan Stanley analyst Kimberly Greenberger told Business Insider.

Sign up for Business Insider's newsletter: What you need to know every day delivered right to your inbox.

Here are 19 things millennials are killing.

SEE ALSO: Millennials reveal their 100 favorite brands

Casual dining chains like Buffalo Wild Wings and Applebee's

Brands such as Buffalo Wild Wings, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closings as casual-dining chains have struggled to attract customers and increase sales.

In August, Applebee's announced it would close up to 135 restaurants, in part because it focused too much on winning over millennials and forgot its "Middle America roots." 

"Millennial consumers are more attracted than their elders to cooking at home, ordering delivery from restaurants, and eating quickly, in fast-casual or quick-serve restaurants," Buffalo Wild Wings CEO Sally Smith wrote in a letter to shareholders earlier this year.

 



Beer

In late July, Goldman Sachs downgraded both Boston Beer Company and Constellation Brands based on data suggesting that younger consumers prefer wine and spirits to beer, as well as the fact that they're drinking less alcohol than older generations more generally.

Beer penetration fell 1% from 2016 to 2017 in the US market, while both wine and spirits were unmoved, according to Nielsen ratings. 

While some argue that calling a 1% drop in penetration a beer-industry homicide case is an overreaction, small shifts have a huge financial impact on beer industry giants. Beer already lost 10% of market share to wine and hard liquor from 2006 to 2016.



Napkins

Younger consumers are opting for paper towels over napkins, according a Washington Post article from 2016.

The Post points to a survey conducted by Mintel, which highlights that only 56% of shoppers said they bought napkins in the past six months. At the same time, 86% surveyed said they had purchased paper towels.

Paper towels are more functional than napkins and can be used for more purposes. And the Post noted that millennials are more likely to eat meals out of the home, contributing to the decline. 



See the rest of the story at Business Insider

'It's about women's rights': Baristas working at 'sexpresso' stands are suing for their right to serve coffee in bikinis

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Candy Girls

Baristas working at "sexpresso" coffee stands are suing for their right to work wearing nothing but barely-there bikinis.

On Monday, a group of baristas and one coffee-stand owner filed a lawsuit against Everett, Washington, after the city passed restaurant dress code ordinances that essentially abolish "bikini stands,"The Seattle Times reported.

The baristas argued that the ordinances — which ban bikinis as well as bare shoulders, midriffs, and buttocks on restaurant employees — violate their constitutional rights to free expression. Further, the lawsuit alleges that the ordinances intentionally target women and infringe on baristas' right to privacy.

"This is not about the bikini," attorney Schuyler Lifschultz reportedly said. "It's about women's rights and the US Constitution. The city of Everett violated these women's rights across the board."

Candy Girls Espresso

The Everett City Council passed the dress-code ordinances in August, which The Seattle Times says effectively abolish bikini-clad baristas and so-called sexpresso coffee stands from the city.

"The proposed dress code would be a minimum of tank top and shorts," the Everett bikini stand Candy Girls Espresso wrote on Facebook in August just before the ordinances passed. "Tonight is the last night for public comment on the ridiculousness of this proposed ordinance. We need all your help to speak out against this attack on bikini stands!"

Hope to see you there!

A post shared by Candy Girls Espresso (@candygirlsespresso) on Aug 16, 2017 at 11:21am PDT on

Bikini stands have exploded in popularity in the past decade, especially in the Pacific Northwest. Many traditional "breastaurant" chains like Hooters have struggled to keep up as concepts like Candy Girls and Bottoms Up Espresso have pushed racy employee dress codes to the limit.

SEE ALSO: A Hooters-style coffee shop is planning to open hundreds of locations

Join the conversation about this story »

NOW WATCH: I tried those trendy subscription boxes — and it helped me realize the biggest problem with my style

We visited America's most famous 'breastaurant' for the first time — and what we found shocked us

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Hooters

  • Hooters is the most famous "breastaurant" in America. 
  • As two Hooters dilettantes, we went in expecting to be disappointed. 
  • Instead, we found a pleasant atmosphere, good wings — and even some tasty oysters.

 

As two 20-somethings who had made it this long without ever visiting Hooters, we were both at peace with perhaps never dining at said establishment.

But as chain restaurant reporters and connoisseurs, we knew the omission of the nation's most famous "breastaurant" would not stand. 

Since its founding in 1983, Hooters has become something of a pop culture icon synonymous with buxom waitresses and... wings. There's a "bro-culture" vibe attached to the brand; in our minds, it seemed to have the stench of toxic masculinity, even from afar.

However, what we found upon venturing inside the chain was vastly different from our preconceived notion. Here's why everyone should give Hooters a chance. 

SEE ALSO: Chipotle is facing a reckoning — and I saw why it may never again be the chain it once was

The only Hooters in Manhattan is located mere minutes from Penn Station and Madison Square Garden — a prime locale for a wings-oriented sports bar.



The chain is vaguely beachy, fitting with its slogan, "Life's a beach." Hooters started in Clearwater, Florida, as something of a joke; the founders weren't very confident about their odds of survival.



But today, there are over 430 locations in 28 countries worldwide. And this location was reasonably busy, especially for a midday Friday in an area traveled by commuters.



See the rest of the story at Business Insider

We ate dozens of meals at restaurant chains in 2017 — here are the 9 absolute best things to try right now

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best of 2017 food

  • We ate dozens of meals at fast-food restaurants in 2017. 
  • A couple of the big names came through with strange new menu items that were actually good. 
  • A few newcomers wowed us, too, and made our list of the best things we've eaten this year. 

 

A lot happened in 2017.

McDonald's ran out of Schezuan sauce, inspiring riots. Taco Bell served fried chicken. Millions retweeted a teen desperate for free Wendy's chicken nuggets. And some other stuff, too.

As two fast-food reporters and superfans, we've eaten dozens upon dozens of meals at chain restaurants across the country this year. From Filipino fast-food to all-American McDonald's, we've traversed the culinary globe of chain dining. 

Looking back at the year, we wanted to pay tribute to the menu items whose stars shone the brightest. These aren't all new menu items, but they were new to us. Here's the best of the best, the cream of the crop, the crown jewels of quick service in 2017.

SEE ALSO: Walmart and Amazon's long-simmering feud exploded in 2017 — and it's redefining retail

Raising Cane's chicken fingers

We thought we knew chicken. But no man knows chicken until they have tried Raising Cane's chicken fingers

Time for a little Cane's theory: by focusing exclusively on chicken fingers, Raising Cane's is able to perfect the form in a way few competitors can even dream of. They're crispy yet light, perfectly juicy, and tender.  



Waffle House's steak melt

Waffle House is an American icon, but one that Hollis had sadly never visited prior to this year. On a trip to Virginia, we decided to right this egregious wrong. 

The entire menu was fantastic, but the steak melt is a hit more so due to its underdog status. As we said at the time, "the gestalt of its harmoniously greasy, cheesy, perfectly tender, and masterfully toasted creation nearly drove us to tears." 



Taco Bell's Naked Chicken Chalupa

Taco Bell's stunt menu items are hit-or-miss. This year, we had a runaway hit on our hands with the Naked Chicken Chalupa. To be honest, we were initially incredibly suspicious of a chalupa that uses fried chicken as a shell.

But our suspicions were soon allayed. The Naked Chicken Chalupa showcases surprisingly tasty and spicy chicken and classic Taco Bell fillings, balanced against the crux of the very chalupa itself: a smooth avocado ranch sauce. 



See the rest of the story at Business Insider

Hooters is pivoting to delivery to solve a 'polarizing issue' with the brand

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hooters waitresses

  • Hooters is exploring new ways to bring in millennial customers.
  • CEO Terry Marks referred to the chain's reputation for having scantily clad servers as a "polarizing issue." 
  • He said the chain would be pivoting towards delivery to boost sales.

 

Hooters is changing its tactics to win back customers.

The iconic breastaurant is finding new ways to win over millennial customers who are less interested in breasts than their elders. 

CEO Terry Marks said that the brand will be picking up its delivery business in 2018 to combat the trend, the New York Post reported.

"Delivery [solves] the polarizing issue the brand has had," Marks said at the ICR Retail conference in Orlando this week, referring to the chain's scantily clad servers. 

"Many people wouldn't step foot in our restaurants, but they want our product," he said.

Hooters' delivery business has grown by more than 30% over the past year, according to the New York Post. There are now 96 Hooters locations that offer delivery or take-out. In 2016, there were just seven.

Still, the chain has suffered in recent years. The number of Hooters locations in the US dropped by more than 7% from 2012 to 2016 amid stagnant sales, according to industry reports.

Hooters has also been impacted by an industry-wide sales slump as millennials lose interest in fast-casual dining and shift towards ordering delivery and cooking at home. 

Last year, the chain launched a new restaurant with fully-clothed servers, called Hoots.

SEE ALSO: We visited America's most famous 'breastaurant' for the first time — and what we found shocked us

Join the conversation about this story »

NOW WATCH: Why red and green are the colors of Christmas

The rise and fall of Hooters Air — the airline that lost the 'breastaurant' $40 million

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You might not remember it, but at one point Hooters had an airline. Hooters Air launched in 2003, but closed about three years later. The company cited a number of reasons for the airline's failure, including a $40 million loss. But in the short time that Hooters Air existed, it made a major economic impact on one city in particular — Myrtle Beach, South Carolina — that's where the airline was headquartered, and where it brought thousands of tourists every week.

We talked to people who worked for Hooters Air — flight attendants and one pilot (who asked to remain anonymous). They told us what it was really like to work for the airline (which featured two Hooters Girls on every flight) and dispelled some common misperceptions about what it was like to fly it. Hooters declined to comment for this story. Following is a transcript of the video.

Hooters Air puts the fun back into flying!

Business Insider: Wait a minute. 

Hooters Girls on every flight.

BI: Hooters had an airline?

All leather seats with extra leg room. Call 888-FLY-HOOT!

BIYou might not have known about Hooters Air because it didn’t last long. It started in 2003, and initially, the airline was successful. But it shut down just 3 years later.

Nick Mantis: We're here at the Gary/Chicago International Airport where Hooters Air is about to make their maiden flight to Myrtle Beach. 

BI: Based in Myrtle Beach, South Carolina, it offered low-price, direct flights to more than 15 destinations in the US. Airfares were a flat rate of $129 each way. 
So, why did Hooters think it was a good idea to start an airline? And why did it fail?

If you like what you see here on the outside, you’re gonna love what you see on the inside.

BI: Hooters was founded by six businessmen in Clearwater, Florida in 1983. A year later, an Atlanta-based group led by Bob Brooks saw the company’s potential and bought it outright.

Kate Taylor:  It was the first “breastaurant” chain, so basically they pioneered the idea that they were going to have all their waiters wear short shorts and really tight tank tops.

Do you know why our beer is so cold here at Hooters? Because we keep it in the refrigerator.

Taylor: From the 80s until the early 2000s, it was a very successful kind of growing business. 

BI: By 2003, Hooters was flush with cash, and Bob Brooks wanted to expand the brand, so he bought a small North Carolina-based charter airline called Pace Airlines. He repainted the airplanes with the company logo… and Hooters Air took off.

Nick Mantis: What would you tell people watching the show about Hooters Air?

Hooters Girl
: You should definitely do it. It’s an experience like no other.

Nick Mantis: What about yourself?

Hooters Girl 2: It’s gonna be the most exciting time of your life!

Former Hooters Air pilot
I’m probably one of the few pilots that can say I actually went to pilot heaven.

BI
This is the voice of a former Hooters Air pilot. He asked to remain anonymous.

Former Hooters Air pilot: There was a lot of intrigue about this airline, not because of what was happening on the inside, but more so what people perceived from the outside.

Hooters Girl: It’s gonna be a nice change of pace from the restaurant. Instead of serving food and picking up trash we get to just basically entertain and ask trivia questions and all that.

BI: A common misperception about Hooters Air was that the flight attendants on the flights were Hooters girls. Not exactly. In addition to the two Hooters girls, there were three FAA-certified flight attendants on every flight.

Sara Nitz
The flight attendants are the ones who serve all the food and the drinks, per usual. I had a professional uniform. I had a navy blue dress with like a little orange scarf. Very professional. It had the little owl embroidered on it. 

Kimberly Cerimele: We just did the safety procedures and stuff like that. Then we had two Hooters girls from different restaurants from the area that would do the trivia on the plane. But they had no training whatsoever. They were just there just for passenger fun.

Nick Mantis: What all is it gonna include? You guys are gonna be up there serving customers?

Hooters Girl: No wings! But great food. We got some soft pretzels and, like, pigs in a blanket, and maybe some ... fruit!

Nitz: Two Hooters Girls would get up during the flight and do trivia or little games or sing a song. I think they just sat in their seats the whole time until it was their five minutes to get up, and that was it. The rest of the time us flight attendants are working.

BI: Were there ever any incidents that you witnessed, of harassment or customers getting a little too inebrieted? 

Cerimele: I never saw any kind of harassment. There was definitely flirtiness. With any flight, you’re gonna come across people that have drank too much, but nothing bad. It was fun. We did our job right. It was just - very happy memories.

Fares from $99. Convenient morning departures and evening returns. 

BI: Hooters Air helped out smaller airports like the one in Gary, Indiana - just 25 miles southeast of Chicago.

Paul Karas: It's good news. More airline service. More airline activity. More economic development. More jobs. More people spending money in Northwest Indiana and southern Chicagoland. So it's very good news. 

BI: And it was an economic boon to one city in particular: Myrtle Beach, where the airline was officially headquartered.

Brad Dean: In its hey Hooters Air was bringing between 3,000 and 5,000 a week into the Myrtle Beach area.  2:40 Hooters Air was more than just an airline. It was a huge philanthropic contribution to the Myrtle Beach area by Mr. Brooks who had a vision that the Myrtle Beach area could grow and  expand and evolve as a tourism destination and a business community. 

BI: Hooters Air was big for Myrtle Beach, but it wasn’t enough to keep it airborne. So Hooters shut it down in 2006, citing a $40 million loss.

Henry Harteveldt: It was compounded by a couple of factors. They started the airline as the airline industry was recovering from the 9/11 attacks. People were scared of getting on airplanes. There was growing low-fare competition in the market as Southwest and other airlines in the market had begun to expand.  And jet fuel prices were trending upwards. So it just wasn’t an economically viable business.

BI: Hooters chairman Bob Brooks passed away in 2006, the same year that Hooters Air shut down.

Brad Dean: There are people at work and people visiting the Myrtle Beach area that might never have had the opportunity to do so if it weren’t for Bob Brooks, so we remain very grateful for his investment in his airline and our community.

BI: Despite the failure of Hooters Air, the Hooters brand continued to thrive. 

Kate Taylor: They’ve opened up hundreds of locations in the US and outside of the US. They’re more than a $250 million business at this point. And they kind of took over the US and then the world.

Former Hooters Air pilot: Oftentimes going into cities, we’d be on an approach and we’d hear the air traffic controller say, “Do you have the Hooters airplane in sight and if you do, follow that aircraft."

Other pilots would often say ‘yeah, you mean the airplane with the big hooters? We have it in sight.”


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This racy 'breastaurant' chain is becoming a major threat to Hooters — and it has a secret weapon

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twin peaks

  • As Hooters' sales slump, Twin Peaks is on the rise. 
  • The mountain lodge-themed "breastaurant" chain has reported nine quarters of positive comparable sales, with same-store sales growing 5.1% in 2017.
  • According to CEO Joe Hummel, Twin Peaks' success depends on successfully combining "Twin Peaks girls" with a foodie-approved menu. 
  • "Everybody's a foodie nowadays," Hummel told Business Insider. "You can't fool the consumer in today's world." 

 

A Hooters competitor is beating the original "breastaurant" brand at its own game. 

In the past year, Twin Peaks topped Knapp-Track's list of concepts ranked by comparable sales growth. The 81-location chain has reported nine quarters of positive comparable sales, with same-store sales growing 5.1% in 2017.

According to Twin Peaks' CEO, Joe Hummel, the chain has risen above its rivals by perfecting its mix of scantily-clad "Twin Peaks girls" and a vast, foodie-approved menu. 

twin peaks 5"Everybody's a foodie nowadays," Hummel told Business Insider. "You can't fool the consumer in today's world, with all the different food shows and food networks that are out there."

Twin Peaks' customers are more than 70% male and primarily in their twenties and early thirties, though Hummel is sure to note that "we obviously appeal to all different ages and genders." 

Twin Peaks was founded in Lewisville, Texas, in 2005. From the start, the chain has offered a slightly different take on the breastaurant concept than its more well-known rival. 

"Hooters just wasn't racy enough," founder and then-CEO Randy DeWitt told Bloomberg in 2014.

However, talking to Hummel in 2018, Twin Peaks' menu is just as important in distinguishing the chain from rivals like Hooters. While the chain airs sports games and identifies itself as a "sports lodge," Hummel is just as proud of its made-from-scratch menu as its Twin Peaks girls. 

twin peaks 2

"It's just a wide variety of different styles of food that don't necessarily fit the stereotypical sports bar," Hummel said.

Twin Peaks' menu includes things such as breakfast tacos, pot roast, and chicken and waffles in addition to extensive wings and tacos selections.  

That isn't to say that Twin Peaks is all chicken, no breasts.

Twin Peaks girls continue to serve as the spokeswoman for the chain, plastered on advertisements across print, TV, and social media campaigns. Even with millennials' rumored disinterest in cleavage and questions about female objectification, Hummel thinks the "breastaurant" business model is sticking around. 

Twin Peaks

"When you look at the recipe of a beautiful Twin Peaks girl, combined with great beverages, great food, and a warm setting, we don't see that ever changing," Hummel said. 

Twin Peaks is kicking off an expansion push in 2018, with plans to open roughly five new locations this year. Next year, the chain plans to open up 12 new restaurants, and it's on track to open roughly 15 to 18 in 2020. Ultimately, Hummel says, there's easily potential for more than 250 to 300 locations. 

Much of the sit-down, casual-dining industry has been plagued by a "sea of sameness," with chains like Chili's, Applebee's, and TGI Fridays struggling to stand out from the crowd.

The Twin Peaks girls help the chain stand out from its more straight-laced casual-dining competition. And, the tweaks to the breastaurant formula — like sub-freezing craft beer, an extended menu, and a lodge theme — set it apart from more unbuttoned rivals. 

"I think our total brand DNA, there's a demand for it," Hummel said. "Everybody has done little bits and pieces of it, but no one has done the whole program." 

SEE ALSO: We visited America's most famous 'breastaurant' for the first time — and what we found shocked us

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What Hooters will look like in the future

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Hooters has revealed a new, modern design. 

The restaurant chain is opening its largest location ever at the Las Vegas Palms Casino Resort in May. The restaurant will feature seating for 500 guests, a poolside bar, and 50 televisions. 

The sleek design of the Las Vegas Hooters represents the aesthetic the company is moving toward as it works to make the brand more modern. 

Hooters shared this rendering exclusively with Business Insider:

hooters palms location

Hooters is currently planning an international expansion, particularly in Asia. 

The so-called "breastaurant" is planning to open more than 30 restaurants in Southeast Asia over the next six years, executives announced in a release.

Hooters already has a presence in Thailand, and is looking to expand into Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam, as well as Hong Kong and Macau.

The company also expanded its wing menu in recent years to include more sauce flavors and stopped using frozen wings. 

SEE ALSO: How Gisele went from awkward teenager to the world's highest-paid model

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Hooters just scored a big victory over Buffalo Wild Wings (BWLD)

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hooters waittresses

Hooters just edged its chief competitor, Buffalo Wild Wings.

Hooters on Saturday will screen the historic boxing fight between Manny Pacquiao and Floyd Mayweather Jr. at two-thirds of its restaurants, despite the hefty $5,100 price tag for each location.

During its earnings call Tuesday, Buffalo Wild Wings said only a few of its locations would show the fight because of the high cost.

In a statement, Hooters chief marketing officer Carl Sweat told Business Insider:

Without doubt, Hooters is airing The Fight of the Century! ... While the investment is significant to make it happen, we want our guests to know that they can always count on Hooters as the sports-viewing destination that delivers the hottest events. This week we're offering a great deal at a majority of our restaurants for boxing fans to catch The Fight on Saturday.

There will be a $30 cover for customers, compared with the $20 charge at the Buffalo Wild Wings locations that will screen the fight. Hooters customers will be able to reserve seats in advance and will get a free fried pickle appetizer, according to Sweat. They will also get a $20 coupon.

In return, Hooters' sales may get a needed lift.

Screening the fight is also part of Hooters' overall strategy to attract more young customers, as Buffalo Wild Wings has.

Hooters also offered a limited-time menu during the men's basketball NCAA Tournament and improved its wing menu.

SEE ALSO: Hooters is copying Buffalo Wild Wings' strategy

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The psychological toll of being a Hooters waitress

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Billboad 1st Lynne Austin hooters girls

“Breastaurants” — restaurants that feature scantily clad waitresses — will occasionally appear in the news, whether it’s the biker-gang fight at the Twin Peaks in Waco, Texas, earlier this summer, or the racial discrimination suit won by a former Hooters employee back in April.

Yet despite negative media attention, breastaurants like Twin Peaks, Spice Rack, Hooters, and Tilted Kilt Pub & Eatery seem to be thriving. While casual-dining chains like Applebee’s and Olive Garden are struggling mightily, many breastaurant chains reported 30% or more growth in the last few years.

But for all the tongue-in-cheek restaurant names and salacious headlines, it’s worth asking: How would working in one of these breastaurants affect your emotional and psychological well being? What’s it like to actually be in the shoes of a waitress at one of these restaurants?

In a series of studies, our research team sought to help answer these questions.

Put on display

The majority (about 75%) of breastaurant customers are men, many of whom are middle-aged. And these restaurants uphold traditional gender roles by employing an exclusively female waitstaff. (Nationwide, 72% of servers are female.)

In fact, Hooters legally gained this right in a 1997 class-action settlement, in which they used the Title VII Civil Rights Act’s “bona-fide occupational qualification” as their defense.

In essence, they argued that being female was essential to the performance of the Hooters Girl’s job responsibilities: Because women’s bodies are tools of the trade, they should be exempt from the federal discrimination policy.

Breastraunts are examples of what academics term sexually objectifying environments, which are settings, subcultures, or situations that promote, intensify, and sanction the treatment of women as sexual objects. These could include beauty pageants, cheerleading squads, modeling, and the little-sister organizations of fraternities.

Places like breastaurants emphasize women’s bodies while suppressing their humanity and individuality, and two distinct ways restaurants promote sexually objectifying environments are by putting women’s bodies and sexuality on display and by encouraging the “male gaze.”

hooters waitresses

Restaurants that promote the former regulate female workers' appearance and wardrobe in ways that draw attention to their physical and sexual attributes. For example, they often require their waitresses to wear uniforms or clothing that accentuate their buttocks, upper legs, and breasts.

In addition, some will force waitresses to maintain the weight at which they were hired. These restaurants will also promote events (like wet T-shirt competitions among waitresses) and products (such as swimsuit calendars) that market the sex appeal of their waitresses.

Meanwhile, restaurants that elicit the “male gaze” implicitly acknowledge and sanction the “right” of male customers to watch, stare at, and visually inspect waitresses' bodies — and to even appraise female servers' sexual desirability and appearance.

More money and flexibility come at a cost

Given the growth and unique characteristics of Hooters-style restaurants, we wondered about the impact — emotionally and psychologically — on the women who worked in these sexually objectifying environments. After all, no one had ever investigated this before.

So our research team conducted two studies to shed light on this topic. The first was a qualitative study where we interviewed waitresses who worked at a so-called breastaurant.

Participants reported that the main reasons they chose to work and remain employed at the breastaurant were (1) to make more money than they could have otherwise, and (2) to have a high degree of flexibility in creating their work schedule.

hooters waittresses

But they also described receiving unwanted lewd comments, sexual advances, and other forms of sexual harassment from customers, which included being grabbed, having pictures taken of their body parts without consent, being propositioned for sexual favors — and, in some cases, being stalked.

All the waitresses reported feeling a host of negative emotions tied to these experiences: anxiety, anger, sadness, depressed mood, confusion, and degradation.

Furthermore, participants relayed other negative aspects of their jobs. They felt a general ambivalence toward the work, demeaning and challenging interactions with customers, and poor relationships with unsupportive and competitive colleagues.

Many reported finding themselves in double binds: Situations where they received contradictory messages that created dilemmas that they couldn’t resolve or opt out of. This could mean, for example, receiving an unwanted sexual advance from a frequent customer who’s a hefty tipper, which creates the dilemma of asserting oneself and eliciting an angry reaction.

Shame and depression acutely felt

Although this study provided an in-depth and rich descriptive understanding of these waitresses' lived experience, it didn’t tell us if their experiences were any different from women working at restaurants that didn’t create a sexually objectifying environment.

So we conducted a second quantitative study, where we surveyed a national sample of 253 waitresses who worked in settings ranging from breastaurants to family-oriented, casual restaurants.

Consistent with the results of our first study, we found that waitresses working in restaurants that sexually objectified their employees were more likely to experience a host of negative interactions with customers, ranging from unwanted advances to lewd comments. They were also far more likely to internalize cultural standards of beauty, experience symptoms of depression, and were more likely to be dissatisfied with their job.

Hooters Girl

Our findings also support classic objectification theory. That is, our data were consistent with the notion that women who waitress in these types of sexually objectifying environments will soon amplify their habitual appearance and body monitoring. This, in turn, increases their body shame. And as body shame rises, so do their levels of depression.

The end result? Many end up dissatisfied with their jobs. Furthermore, we found a clear inverse relationship: The more their bodies and sexuality were put on display, the less happy they were with their jobs.

Taken together, our research suggests that although breastaurants may be good for waitresses' pocketbooks, they don’t appear to be good for their psychological and work-related health.

Unfortunately, sexual objectification of women occurs in a number of different contexts and settings, from the cultural to the interpersonal.

Our findings are simply consistent with a fairly large research base that shows how harmful sexual objectification of women can be.

SEE ALSO: A Hooters-style coffee shop is planning to open hundreds of locations

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Pretty waitresses earn bigger tips — and they have female customers to thank

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hooters waitresses

It's not just those three margaritas compelling you to tip more. It's the person who's bringing you them.

A new study published in the Journal of Economic Psychology found waitresses whose customers deemed them as attractive tended to tip more. 

A lot more.

Over the course of a year, servers who diners considered more "strikingly beautiful" could expect to earn roughly $1,261 more in tips than a homelier server.

The weirdest part? Those tips were coming from women.

Beauty might be in the eye of the beholder, but biology certainly clouds the lens. Attractiveness has been a rich field of study for decades and a subject of philosophical inquiry for millenia.

We know, for instance, that men tend to prefer high cheekbones to low ones and full lips to thin ones. Women like men to have strong jaws and broad chins.

What's more, winners of the genetic lottery go on to enjoy numerous benefits as they move through life. Beautiful people are more persuasive, have more sexual and romantic partners, seem more trustworthy, and make more money — approximately 12% more, in fact. 

Living in a predominantly heterosexual world, we might assume pretty women get ahead because men believe their arguments more, pursue them romantically, trust them, and pay them more. 

At least in restaurants, men might not be so in control.

Matt Parrett, an economist at the Food and Drug Administration, carried out the latest study. After he and an assistant collected 501 surveys from diners that asked how big they tipped and how attractive they thought the server was, Parrett analyzed the data for patterns.

According to him, the result that female servers earn bigger tips from other women might be explained, at least partly, by the fact female customers discriminate more strongly than men do in terms of attractiveness.

"As to why beauty pays," he writes, "I considered three explanations – stereotypes, increased confidence and better negotiation/oral skills, and taste-based discrimination."

Those first two explanations fell off the table when Parrett conducted his analysis. People don't make a judgment on the server's productivity until after the meal, he explains, so stereotypes wouldn't factor in. Likewise, negotiation skills played a statistically insignificant role in the process.

The only factor Parrett couldn't rule out was the idea that more beautiful female servers simply compelled female patrons to open their wallets.

"I am unable to reject customer taste-based discrimination as an explanation of why beauty pays in this environment," he writes.

According to some evolutionary psychologists, the modern-day benefits of being beautiful — an extra three bucks on an order of chicken wings and beer — actually stem from older humans' desire to seek out people without harmful genetic mutations. Average, proportional faces gave humans this impression over highly unique, asymmetrical ones.

If someone's face demands less work of our brain's visual system, we tend to favor it, which means we'd rather send our genes into the future with that person than someone else.

As to why females, more than males, tend to reward attractive female servers, Parrett posits that empathy could be at play.

"Maybe women are rewarding other women for the effort they make in trying to look good," he writes, "something which women might know and care more about."

In any cases, bars should take notice: If you don't already have a ladies' night, start one.

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The strange loophole that lets Hooters hire only female servers

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If you've been to a Hooters lately, you've probably noticed something about the servers.

It's pretty obvious: They're all women. Hooters doesn't hire any men as servers.

The practice flies in the face of conventional job-hiring: Based on the 14th Amendment and the Civil Rights Act of 1964, discriminatory hiring is supposed to be illegal, right? A man has the right to be a Hooters server if he wants to, so the thinking goes.

That's just what a few men thought in 1997. They were turned down by Hooters for server jobs and filed two lawsuits that were eventually combined into a class-action lawsuit in Chicago, the Chicago Tribune reported at the time.

Hooters settled the litigation for $3.75 million and agreed to open up some "gender-neutral" positions to men, according to the Tribune. Hooters did not agree to let men work as servers, and it had a legitimate legal argument for refusing to do so.

"Hooters argued BFOQ [bona fide occupational qualification] under essence of the business," David Sherwyn, a law professor at Cornell University’s School of Hotel Administration, told Business Insider.

Title VII of the Civil Rights Act lets companies discriminate on the basis of "religion, sex, or national origin in those instances where religion, sex, or national origin is a bona fide occupational qualification reasonably necessary to the normal operation of the particular business or enterprise."

Hooters is what has been called a "breastaurant," a dining establishment that often features scantily clad women to cater to a male clientele. As such, the "Hooters Girl," the company argues, is an essential part of its business. 

From its website

We’re proud of who we are. Yes, we have a pretty face. And sex appeal is part of our thing, but it’s not the only thing ... There will always be those out there looking to take a shot at us, or have the government dictate what we can or can’t do, but we’ll just take it in stride and continue our quest to provide a fun, enlightened atmosphere where you can enjoy the finer things in life. And really, what is so offensive about an owl, anyway?

"The Hooters Girl that customers think of when they go to Hooters is still alive and well," Brenda Feis, an attorney who represented Hooters in the 1997 lawsuits, told the Chicago Tribune in 1997.

In a statement to Business Insider, Hooters confirmed its argument that its hiring of women-only servers complies with BFOQ requirements:

Typically, gender based hiring is not permitted ... The law allows the discrimination when it is necessary for the purpose of authenticity or genuineness as for an actor or fashion model. While we offer world famous wings and burgers, the essence of our business is the Hooters Girl and the experience she provides to our customers. Hooters Girls are entertainers. They audition for their roles and, once hired, they must maintain a glamorous appearance, and sing, dance and engage the customers to provide a unique Hooters experience.

Hooters was sued again in 2009 over the same issue and settled again with its hiring practices intact.

Not every company can successfully argue that it's okay to discriminate against men.

In 1981, a federal court found that Southwest Airline's policy of hiring only women flight attendants and ticket agents violated the Civil Rights Act. The court also found the airline's practice of capping flight attendants' height at 5 feet 9 inches effectively discriminated against men.

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SEE ALSO: Some men's rights activists are using a California anti-discrimination law to take down 'women in tech' groups

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What it takes to work at Hooters

Hooters is taking a step back from the ‘breastaurant’ strategy that put it up on the map

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Hooters GirlThe most iconic breastaurant brand in the US is looking for new ways to drive sales.

On Monday, Hooters announced that it is selling party packs of 50 and 100 wings for Super Bowl Sunday. For every to-go order of wings customers purchase before February 7, Hooters is awarding $5 off a future purchase of $15 or more.

“Hooters has always been the go-to destination for the Big Game, and those hosting epic viewing parties at home know that serving Hooters Wings To-Go is a win-win for the whole party,” Carl Sweat, Hooters chief marketing officer, said in a statement.

Hooters’ to-go deal represents a departure from the brand’s most famous attribute — the iconic Hooters Girls who serve as waitresses in restaurants. However, the to-go business is more economically efficient than Hooters’ traditional model.

Hooters Girls

Speedy fast-casual options such as Chipotle, Panera Bread, and Five Guys have drawn customers away from the casual-dining sector in recent years.

Chains such as Wingstop have proven the value of a takeout-centric model, as opposed to Hooters and Buffalo Wild Wings’ sit-down style. Since 75% of Wingstop’s business is takeout, the chain can keep restaurants small, minimize costs, and boost online orders.

Meanwhile, Hooters is primarily a sit-down restaurant, with the unique draw of young female waitresses in skimpy outfits.

Tilted Kilt

Unfortunately for Hooters, that draw is becoming less unique, as fresher concepts such as the Celtic-themed Tilted Kilt and other “breastaurant” rivals expand. These competitors offer broader menus, and have succeeded in attracting younger customers — unlike Hooters.

As a result, Hooters’ sales have stagnated in recent years. The chain is shrinking in the US, with the total number of locations in the country dropping by nearly 7% from 2012 to 2015.

Hooters is currently working hard to refresh its brand, debuting a new, modern restaurant design last April. The company is also increasingly looking outside of the US for growth, with plans to open more than 30 restaurants in Southeast Asia in the next six years.  

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A Hooters is serving 'angel shots' to protect women on bad Tinder dates

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Hooters Girl

Bars around the world are serving up a secret code that could help women who feel threatened or uncomfortable on a date. 

A growing number of bars and restaurants have installed signs in women's restrooms that give customers instructions for how to discretely ask employees for help. 

The most recent sign was spotted at a Hooters in South Africa.

"Is your Tinder or Plenty of Fish date not who they said they were on their profile?"the sign reads."Do you feel unsafe, or even just a little bit weird? We're here to help. Just go to the bar and order an angel shot." 

If the shot is ordered neat, bartenders know to escort the customer to her vehicle. If ordered with ice, the bartender will call an Uber or Lyft. And, if the customer orders an angel shot with lime, the bartender will call the police. 

A photo of the sign has been shared more than 23,000 times since it was posted on Facebook by Renaldo Gouws on Wednesday. While Hooters did not immediately respond to Business Insider's request for comment, Hooters South Africa posted what seems to be a nod to the "angel shot" policy on Facebook on Thursday, writing "All this talk about 'Shots' is making us kind of thirsty."

The concept seems to have originated at Iberian Rooster, located in St. Petersburg, Florida. In December, the Tampa Bay Times reported that restaurant posted a sign that is nearly identical to the one found at Hooters. 

Over the last year, similar signs at bars have gone viral on social media. 

An English bar called The Brickyard instructs female customers to ask for "Rachelle" or "Jennifer" if a date isn't going well. 

The Lincolnshire Rape Crisis support organization created a campaign to prevent sexual violence with signs that encourage women to ask for "Angela" at the bar if a date feels weird or unsafe. 

From 2009 to 2014, as dating apps grew in popularity, Britain's National Crime Agency saw a 450% increase in reported cases of rape occurring during the first face-to-face meeting of people who met online. If these signs become more prevalent, they could play a role in helping reduce that figure in the future.

SEE ALSO: The rise of Tinder is leading to some unexpected consequences at bars and restaurants

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